Privacy Policy
Privacy Policy — Gorilla Island
Last updated: 30 november 2025.
At Gorilla Island, we respect your privacy and handle your data with care.
This policy explains what we collect, why we collect it and how we protect it.
WHO WE ARE
Gorilla Island is the data controller responsible for your personal information.
Contact:
info@gorillaisland.com
Sumatastraat 70
1094NH
Amsterdam
WHAT DATA WE COLLECT
We only collect information needed to run the store and complete your orders.
We do not collect sensitive personal data.
We may collect:
• Name
• Email
• Shipping & billing address
• Phone number
• Order details
• Payment confirmation (no full card details)
• Messages sent via email, WhatsApp or our site
• Basic technical data (IP, device type, cookies)
HOW WE USE YOUR DATA
We use your information to:
• Process and deliver orders
• Handle returns & customer support
• Send order updates
• Improve website performance
• Prevent fraud
• (Optional) Send marketing emails if you subscribed
We never sell personal data.
SHARING YOUR DATA
We only share data with trusted partners required to run the store:
• Shopify (store platform)
• Payment providers
• Shipping partners
• Email & SMS providers
• Security & IT partners
They only use your data to perform their service.
COOKIES
We use cookies to keep the site working smoothly, remember preferences and run basic analytics.
You can adjust or disable cookies in your browser settings.
HOW LONG WE KEEP YOUR DATA
We keep your data only as long as needed for:
• Legal requirements
• Order history
• Customer support
• Fraud prevention
After this, it’s deleted securely.
YOUR RIGHTS (GDPR)
You can at any time request to:
• Access your data
• Correct your data
• Delete your data
• Transfer your data
• Withdraw marketing consent
• Object to processing
We respond within the legally required timeframe.
Contact: info@gorillaisland.com
INTERNATIONAL TRANSFERS
Some partners (e.g., Shopify) may process data outside the EU.
These transfers are protected with approved GDPR safeguards (such as SCCs).
CHILDREN
We do not knowingly collect data from individuals under 16.
CHANGES
If we update this Privacy Policy, the “Last updated” date will change accordingly.
CONTACT US
For any privacy questions or requests: